Support

 

24x7 Support*


Hotline: 1300 300 102


Support agreements are available on request which provide the customer;

  • Support Contract:

    Get down to business faster ... with a little help from ATS

    Using or setting up software can sometimes be a little daunting and we're sure you'll have at least some basic questions on the best way to set things up.

    After all, as a business owner/manager you want to concentrate on your core business and its performance - it's what you do best.

    That's why we have created ATS Cover – access to our staff which gives you the software, support and services to keep your business operating as efficiently and profitably as possible.

    This cover provides:




    Conditions: Your computer must have internet access that allows remote Connection by our support staff if necessary.


    Support Options

    Non-Support Contract:

    If you decide not to take out a Support contract, you can still enjoy access to our Technical Support for your software queries. Simply call our support line on 1300 300 102.

    Non-Support Contract calls are subject to change and are charged in 10 minute blocks of between $59 - $89 incl. GST.

    Conditions: Your computer must have internet access that allows remote Connection by our support staff if necessary. Remote support connections are $12.00 per connection.

  • For fast, efficient service & repair we supply Australian made Hardware where every possible.

     

    * 24x7 Support implies the call will be answered by our staff or message service 24 hours a day, 7 days a week.